Privacy Policy & GDPR Statement – FLARE Code Coach (BETA)

What Data We Collect

• Account and contact information (name, email)
• Chat threads, messages, code snippets, uploaded images or files
• Content consent records and audit logs
• Usage logs (for security and debugging)

How We Use Your Data

• To provide personalized educational coaching and support
• To improve our services (in anonymised/aggregate form only)
• To maintain security, moderation, and compliance

Who Can Access Your Data

Your data is stored securely and is only accessible by authorized staff and essential third-party processors (e.g. OpenAI, Clerk, Supabase), all of whom meet UK GDPR requirements.

How Long We Keep Your Data

• Chat threads: 1 year
• Uploaded images: 6 months
• Audit logs: 6 years (for compliance)
• You may request deletion or export at any time via the Privacy Dashboard.

Your Rights

• Access, export, or delete your personal data at any time (see Privacy Dashboard).
• Withdraw your consent at any time (may affect service).
• Contact us at privacy@flarecodecoach.com for privacy questions.

Security

• All data is protected using industry-standard encryption and strict access controls.
• We monitor for security incidents and will notify affected users in the event of a breach.

Cookies

We use essential cookies for login and security only. No analytics or tracking cookies are used at this time.

Legal Basis for Processing

We process your data on the basis of your explicit consent and to fulfil our contract with you as a user of our educational services.

Contact

If you have any privacy or data protection concerns, please contactprivacy@flarecodecoach.com.